FAQ

Only topics that redirect to a browser are listed In the A-Z. Since university sports will be integrated into the app in V.2, it is missing in the A-Z.

The app only receives the information on kJ from the interface, therefore no information on the kcal of the menus can be displayed.

Currently we can only display lecture rooms.

Possibly because no location type is selected in the filter function (multiple selection is possible).

Yes. E-books and e-journals are accessible via swisscovery if you have VPN enabled and are logged into swisscovery. E-journals are also accessible via Browzine and databases, if you have VPN enabled.

You can filter the display by field of study or research area.

The function for reserving learning places can only be used by registered users. Please check if you are registered and log in with your eduID.

Only the courses for which you are registered are displayed. With courses for which you do not have to register, the same applies here as for the iCal file in CTS: Select the courses that are to be displayed in CTS under the menu item "My timetable".

You have possibly selected an account other than your student account when logging in. Log in again and select the student account (affiliation).

As an employee of the university you have no display in this area, only courses are shown.

You have possibly selected an account other than your student account when logging in. Log in again and select the student account (affiliation).

The planning for the semester must be done in the CTS WEB app; in UniBE Mobile, you can register for courses, that have already been added to the planning view.

The search works like the "simple search" in CTS. Courses of the current and future semesters are displayed. 

Students must be logged in to use this search. Courses are displayed, if they are creditable in an active study program or via "Electives". Courses which are creditable as "Extracurricular achievements" are not taken into account.

The Open Registrations tab displays all those courses that are in the logged-in student's CTS planning view and are open for registration or deregistration.

All courses of the logged in student are displayed, for which he/she is registered and for which there is a date in the future.

Information on this topic can be found here. 

It is technically not possible to list offers in the timetable, for which you do not have to register. However, it is planned that offers without registration can be added to the mobile calendar.

These are the ability levels of University Sports. Under "More" in the app or here you find a link describing them.

Information on the phases can be found under "More > Opening Hours" in the UniBE Mobile App or here.

You can set a reminder in your private cell phone calendar using the "Set reminder in calendar" button in the offer, then you will be informed about the upcoming registration deadline. Note: you have to do this every week for recurring events or create a series of appointments.

Make sure you have logged into the app with your edu-ID, only then you are authorized for registrations and personalization.

Do not access via the search function, but via the A-Z index. For each sport you can go to "More info".

If you are a student at the University of Bern, you are automatically entitled to take part in the entire university sports program with your validated Unicard. In all other cases, you can check your authorization via the keyword "Unisport ID", which you will find in the app under the three dots at the top right, and apply for an ID if necessary.

The directory contains only employees.

The app's registration period is limited to 30 days. After that, you will receive a pop-up message from the app asking you to register again.

Currently, the following personal push notifications can be subscribed to:
- definite registration for a course
- failed registration for a course
- definite registration for an assessment
- change of date of an assessment
- Reminder: registration / deregistration
- new grade

For legal reasons, user consent is required after each change.
We strive to bundle changes to keep the frequency of acceptance requests low. 

Under LOGIN in the field CAMPUS ACCOUNT LOGIN you can log in with your current campus account. You will then be taken to the university internal area of the webshop, which allows you to place an order with credit transfer.

We keep the stock at an economically reasonable level. If an item is no longer in stock or in sufficient quantity, please contact us at webshop@unibe.ch. Please note that restocking requires around 6 to 8 weeks lead time.

We offer a basic assortment of various items. If the article you are looking for is not available, please contact us via webshop@unibe.ch. We will be happy to discuss the possibilities with you.

Reorders of sizes no longer in stock are made collectively (approx. every six months). This is due to the minimum order quantities and the lower purchase price. 

Sustainability is a big concern for us. We work with a company that is completely carbon neutral. Likewise, all the articles in the store are purchased carbon-neutrally. When selecting articles, we pay attention to material and origin. However, please note that not all articles can be produced in Switzerland or Europe. For articles from the far east we pay attention to sustainable and socially responsible production partners. 

The content of the app originates from source systems that are not all consistently available in different languages. The language in the app corresponds to the availability in the source system.